LOWELL AUTO REPAIR FX UPDATE

Original review: Their service department is absolutely amazing! Although my car is not fully fixed yet (waiting for parts), I can tell the technicians, my advisor Giselle and the service director Randy are all working their best to solve the problem. Why is that hard? Then I called my service advisor Giselle, and she told me it's going to take 2.5 hours, which solved my problem easily.

Why you cannot give your technician a call and ask how long it's likely to take? I have to arrange my work accordingly. She said it's not possible to tell because my car is not in the shop. Then I asked how much time it's going to take. When asked why she said because this recall will take a few hours but not overnight. I asked for loaner for a recall and she said they don't offer that for recalls. It's about the altitude, not about whether you can solve it or not. Deduct 2 stars since the frontdesk lady who pick up my call after waiting online for 10 min was very rude and not intended to solve my problem besides saying no. There are several other bad feedback for her in other reviews too.

LOWELL AUTO REPAIR FX UPDATE

Update : you should really reconsider your frontdesk lady who pick up calls. We gladly accept trade-ins and are always adding new special offers to make buying one of the saved vehicles from your wish list a reality. We're located at 4500 Stevens Creek Blvd in San Jose, California. Visit Mercedes-Benz of Stevens Creek TodayIf you're ready to buy or lease a Mercedes-Benz in the San Jose area, call us to schedule a test drive today. You can also buy OEM Mercedes-Benz parts at our service department, as well as a variety of accessories for your Mercedes-Benz vehicle. You can schedule service by calling the service department. Our technicians are also certified to work on your Mercedes-Benz and can use high-quality parts including original equipment manufacturer (OEM) parts and the latest in technology and equipment. Whether your Mercedes-Benz needs routine maintenance, such as an oil change, or significant repairs from a collision, our factory-certified technicians will put your vehicle back on the road quickly and in optimal condition. Mercedes-Benz Service Center and Parts DepartmentThe Mercedes-Benz of Stevens Creek Service Center and parts department is your one-stop solution for all of your parts, service, and repair needs. What's more, all of the pre-owned vehicles we carry come with our Pre-Owned Vehicle 1Price formula that simplifies the car-buying process by giving you a no-haggle way to get the best possible price on your vehicle purchase. Our certified TechXperts inspect every vehicle we offer for sale, so you can drive off with a vehicle that meets our strict quality standards.

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In addition, we carry several pre-owned vehicles from other premium manufacturers. We also carry a variety of Sprinter and Metris van models that you can test drive today.į you're in the market for a pre-owned or Certified Pre-Owned Mercedes-Benz, we have an extensive inventory of various models available. Whether you're looking for a sedan, roadster, cabriolet, SUV, or wagon, at Mercedes-Benz of South Bay, we'll help you find the vehicle that fits your needs.

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Looking for a popular Mercedes-Benz model? We carry many brand new vehicles, including:

Lowell auto repair fx